Introduction
Vanosrepair.nl takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement, we explain what data we process, and for what purpose. In addition, in this Privacy Statement you can read about your rights in relation to our processing of your personal data. We advise you to read this Privacy Statement carefully. For questions you can always contact info@vanosrepair.nl.
Who is Vanosrepair.com?
Vanosrepair.nl is the sole proprietorship VanosRepair, having its office in (5751 JH) Deurne at Haspelweg 3, registered in the trade register of the Chamber of Commerce under number 56444052.
Vanosrepair.nl is the controller with respect to the processing of your personal data by Vanosrepair.nl.
How does Vanosrepair.co.uk use your data?
Below is an overview of the purposes for which Vanosrepair.nl processes personal data about you. In each case, it is indicated which data Vanosrepair.nl uses for that specific purpose, what the legal basis is for processing those data and how long the data are kept by Vanosrepair.nl. For clarity, we have grouped everything by type of data flow.
Service, customer management and financial administration
| Purpose: | Financial administration |
| Data: | Company name, Billing address, Outstanding balance |
| Basis: | Legal obligation |
| Retention period: | As long as necessary for this purpose |
| Purpose: | Management of orders |
| Data: | Name information, Delivery address, Billing address, E-mail address, Phone number, Order number, Content of complaint, Customer number |
| Basis: | Execution of the agreement |
| Retention period: | As long as necessary for this purpose |
| Purpose: | Handling complaints |
| Data: | Name information, Delivery address, Billing address, E-mail address, Phone number, Order number, Content of complaint, Customer number |
| Basis: | Execution of the agreement |
| Retention period: | As long as necessary for this purpose |
| Purpose: | Billing |
| Data: | Name information, Delivery address, Billing address, E-mail address, Phone number, Order number, Content of complaint, Customer number |
| Basis: | Execution of the agreement |
| Retention period: | As long as necessary for this purpose |
| Purpose: | Provision of the service itself |
| Data: | Name information, E-mail address, Data needed to provide the service, Data generated during the service |
| Basis: | Execution of the agreement |
| Retention period: | As long as necessary for this purpose |
| Purpose: | Handling complaints |
| Data: | Name information, E-mail address, Data needed to provide the service, Data generated during the service |
| Basis: | Execution of the agreement |
| Retention period: | As long as necessary for this purpose |
| Purpose: | Billing |
| Data: | Name information, E-mail address, Data needed to provide the service, Data generated during the service |
| Basis: | Execution of the agreement |
| Retention period: | As long as necessary for this purpose |
Website
| Purpose: | Website analytics |
| Data: | Surfing behavior, Location |
| Basis: | Legitimate interest |
| Interest involved: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
| Purpose: | Offer account |
| Data: | Name, Address, E-mail address, Username, Password, User ID |
| Basis: | Execution of the agreement |
| Retention period: | As long as necessary for this purpose |
How do we obtain your personal data?
Vanosrepair.co.uk holds data about you because you provided it to us. .
What are your rights?
Under the European General Data Protection Regulation, you have a number of rights regarding your data and its processing:
View
You can always view and, if necessary, change your own (personal) data in your account. If you want to see the personal data that is stored about you at Vanosrepair.nl, you can make a request for inspection.
Change
If you want to make changes to the personal data you have seen as a result of a request for inspection, and which you cannot change yourself in your account, you can make a request to Vanosrepair.nl. You can request that Vanosrepair.nl change, correct, supplement, delete or block your data.
Right of Rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you amended. You can make such a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data have been changed at the e-mail address we have on record.
Limiting processing
You also have the right, subject to conditions, to request Vanosrepair.nl to restrict the processing of your personal data.
Right to object
If any particular processing is based on the "legitimate interest" of Vanosrepair.co.uk or a third party, you have the right to object to that processing.
Data transfer
You have the right to obtain your personal data from Vanosrepair.nl. Vanosrepair.nl will provide it in a structured and common form, which can easily be opened in other common digital systems. In this way, you can also transfer your data to another provider.
WebwinkelKeur
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur you are required to provide your name, city and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review we share your name and email address with WebwinkelKeur. They use this information for the sole purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All of the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties..
Revoke consent
In all cases where the basis for a particular data processing is your consent, you have the right to withdraw that consent. This has no consequences for the past, but does mean that we may no longer process that data. As a result, Vanosrepair.nl may no longer be able to provide you with certain services.
Comment by Vanosrepair.com
A request can be sent to info@vanosrepair.nl. Vanosrepair.nl will fulfill your request as soon as possible and in any event no later than one (1) month after Vanosrepair.nl has received such a request. If Vanosrepair.nl rejects your request we will indicate in our reply why the request is rejected.
Recipients of personal data
Data can be submitted to:
- Processors
- Parties involved in the performance or fulfillment of an agreement between you and Vanosrepair.com
Vanosrepair.nl may be obliged to provide your data to a third party, for example, on the basis of a legal obligation.
What are cookies and how does Vanosrepair.com use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the website of Vanosrepair.nl and are then stored on the hard disk or in the memory of your computer, tablet, cell phone or other device (hereinafter "Device"). The cookies placed through the Vanosrepair.co.uk website cannot damage your Device or the files stored on it. When we talk about "cookies," we do not only mean these small pieces of (text) information, but also similar techniques that collect information, such as device fingerprinting.
Can this Privacy Statement be changed?
This Privacy Statement is subject to change. We therefore recommend that you regularly check the Privacy Statement for any changes.
Where can you go with complaints and questions?
If you have any questions about this Privacy Statement and how Vanosrepair.nl uses your data, please send an e-mail to info@vanosrepair.nl. Also, if you have a complaint about the way Vanosrepair.nl processes your data, you can send an e-mail to info@vanosrepair.nl. In addition, you can always contact the competent national privacy protection regulator. In the Netherlands this is the Personal Data Authority.